Forms

Horizon Lines Online Forms

Diversion Request Form
Rate Audit Request Form
Cargo Claim Form
Household Goods Manifest Form
PayCaptain Registration Form You must have a NetCaptain® User ID before registering for PayCaptain. Please click here to complete the NetCaptain registration.
 

Rate Requests 

Please click here for rate request inquiries.
 

Terms and Conditions 

For Shipments to/from Alaska, Reference the Alaska Terms and Conditions.
For Shipments to/from Puerto Rico, Hawaii or Guam, Reference the Terms and Conditions.
 

Shipping Instructions Forms

For Shipments to/from Alaska, Hawaii or Guam, Print the Shipping Instructions form.
For Shipments to/from Puerto Rico, Print the Shipping Instructions for Puerto Rico form.

Once Shipping Instructions are completed, please fax the form to Horizon Lines Documentation Department.

  • For Alaska, fax to 877-886-7122. ( In Anchorage 907-263-5037 )
  • For Hawaii/Guam, fax to 877-886-7120
  • For Puerto Rico, fax to 877-886-7121

    If you have any questions on these or other Horizon Lines documentation procedures, please call us at 877-678-7447, press #4.

    Thank you for choosing Horizon Lines. Always There. Always Delivering.®