Forms

Horizon Lines Online Forms

Diversion Request Form
Rate Audit Request Form
Cargo Claim Form
Household Goods Manifest Form
PayCaptain Registration Form You must have a NetCaptain® User ID before registering for PayCaptain. Please click here to complete the NetCaptain registration.
 

Rate Requests 

Please click here for rate request inquiries.
 

Terms and Conditions 

For Shipments to/from Alaska, reference the Alaska Terms and Conditions.
For Shipments to/from Puerto Rico or Hawaii, reference the Terms and Conditions.

For Purchase Orders, reference the Purchase Order Terms and Conditions.
 

Shipping Instructions Forms

For Shipments to/from Alaska or Hawaii Open and Save the Shipping Instructions form in Interactive pdf format.
For Shipments to/from Puerto Rico, Open and Save the Shipping Instructions for Puerto Rico form in Interactive pdf format.

Once Shipping Instructions are completed, please fax the form to Horizon Lines Documentation Department.

  • For Alaska, fax to 877-886-7122. ( In Anchorage 907-263-5037 )
  • For Hawaii, fax to 877-886-7120
  • For Puerto Rico, fax to 877-886-7121

    If you have any questions on these or other Horizon Lines documentation procedures, please call us at 877-678-7447, press #4.

    Thank you for choosing Horizon Lines. Always There. Always Delivering.®