Puerto Rico Announcement : Operations : Horizon Navigator NV499S Delayed - Initial Update
November 19th, 2011
PUERTO RICO SERVICE ANNOUNCEMENT
Horizon Navigator Voyage NV499S Delayed to San Juan – Initial Update
Dear Valued Customer:
Horizon Navigator Voyage NV499S departed late from Jacksonville last night. The late departure combined with the Right-Whale speed restrictions leaving the port will result in a late arrival in San Juan.
At this time, we expect cargo operations to commence in San Juan at 1:00 PM Monday, November 21st.
In an effort to mitigate the effects this late arrival has on our customer base, Horizon Lines will extend gate hours in San Juan on Monday till 8:00PM for all dispatch and receiving activities.
Horizon Lines is aware of the effects that arrival delays have on our customers’ operations and will make every reasonable effort to ensure that effects from these delays are minimized. We will continue to provide timely and accurate updates on information that may affect your shipments.
If you have any questions, please contact your Horizon Lines Sales Representative
or Customer Service at 1-877-678-7447.
Thank you for choosing Horizon Lines. Always There. Always Delivering.®