Puerto Rico Announcement : Operations : Horizon Lines Email System Down - Initial Update
December 13th, 2011
PUERTO RICO SERVICE ANNOUNCEMENT
Horizon Lines Email System Down – Initial Update
Dear Valued Customer:
Horizon Lines is experiencing difficulties with our computer network today. Our e-mail servers are specifically affected.
Horizon Producer voyage PD686S is scheduled to sail on time tonight from Jacksonville to San Juan.
While our email systems are down, all Hazardous Materials Documentation and Hot-Hatch requests for PD686S should be temporarily faxed directly to 904-482-1727.
Any issues related to shipments at the port of Jacksonville should be handled via telephone at 866-789-8215.
If you have any questions, please contact your Horizon Lines Sales Representative
or Customer Service at 1-877-678-7447.
Thank you for choosing Horizon Lines. Always There. Always Delivering.®