Puerto Rico Announcement : Operations : Horizon Navigator NV542S Revised ETA to SJU – Update 2
December 17th, 2012
PUERTO RICO SERVICE ANNOUNCEMENT
Horizon Navigator Voyage NV542S Revised ETA to San Juan – Update 2
Dear Valued Customer:
Horizon Navigator voyage NV542S will be further delayed in arriving to San Juan. In addition to the late departure from Jacksonville, the Navigator experienced a mechanical issue preventing it from making full speed; the vessel is now expected to arrive as early as Wednesday or as late as Friday.
We are communicating immediately known effects to allow you to make alternate arrangements as necessary:
1) There will be no NB departure from San Juan to Elizabeth this evening. We intend to depart later this week.
2) There will not be a southbound departure from Elizabeth to San Juan on Friday, December 21st.
Horizon Lines will communicate a full service recovery plan as soon as more information is available.
Horizon Lines is aware of the effects that schedule changes have on our customers’ operations and will make every reasonable effort to ensure these effects are minimized. We will continue to provide timely and accurate updates on information that may affect your shipments.
If you have any questions, please contact your Horizon Lines Sales Representative
or Customer Service at 1-877-678-7447.
Thank you for choosing Horizon Lines. Always There. Always Delivering.®