Puerto Rico Announcement : Operations : Horizon Navigator NV503S Delayed - Initial Update - 12-17-11
December 17th, 2011
PUERTO RICO SERVICE ANNOUNCEMENT
Horizon Navigator Voyage NV503S Delayed to San Juan - Initial Update
Dear Valued Customer:
Horizon Navigator Voyage NV503S from Jacksonville will be delayed on arrival to San Juan. A late cargo start in Jacksonville and heavy southbound container volumes are contributors to this delay.
At this time, we expect cargo operations to commence at 1PM on Monday, December 19th.
In an effort to mitigate the effects this late arrival has on our customer base, Horizon Lines will extend gate hours in San Juan on Monday until 8:00PM for all dispatch and receiving activities. We will work with customers requiring urgent discharge of cargo this evening on a case by case basis to ensure all urgent freight is made available with the least disruption.
Horizon Lines is aware of the effects that arrival delays have on our customers’ operations and will make every reasonable effort to ensure that effects from these delays are minimized. We will continue to provide timely and accurate updates on information that may affect your shipments.
If you have any questions, please contact your Horizon Lines Sales Representative
or Customer Service at 1-877-678-7447.
Thank you for choosing Horizon Lines. Always There. Always Delivering.®