Puerto Rico Announcement : Operations : South Atlantic Express Service - Winter Vessel Schedule Upda
November 5th, 2013
PUERTO RICO SERVICE ANNOUNCEMENT
South Atlantic Express Service - Winter Vessel Schedule Update
Dear Valued Customer:
Our South Atlantic Express (SAX) service departs Jacksonville Fridays evenings and arrives in San Juan Monday mornings. As has occurred for the last two years, Horizon Lines is adjusting our expected arrival times in San Juan for the winter season.
Effective immediately, our estimated arrival time in San Juan will be 10:00AM on Mondays. While we continue to target the earliest possible arrival, we are communicating this expectation so our customers can plan receipt of their cargo in San Juan more effectively.
The main factors contributing to the arrival time updates in San Juan are the expiration of Daylight Savings time and the Marine Mammal (Right-Whale) Protection Act Speed restrictions.
We anticipate all arriving cargo to be made available in San Juan during regular business hours despite the later arrival.
Horizon Lines customers can best assist the situation by furnishing loads to our Jacksonville terminal as early as possible prior to each sailing. This allows for a more efficient stowage operation and earlier departure times which will directly help our arrival times in San Juan. As a reminder, our Jacksonville cutoff is 4:00PM every Friday.
If you have any questions, please contact your Horizon Lines Sales Representative
or Customer Service at 1-877-678-7447.
Thank you for choosing Horizon Lines. Always There. Always Delivering.®