Puerto Rico Announcement : Operations : Horizon Trader TO449S Delayed - Initial Update - 11-13-11
November 13th, 2011
PUERTO RICO SERVICE ANNOUNCEMENT
Horizon Trader TO449S Delayed – Initial Update
Dear Valued Customer:
Horizon Trader voyage TO449S will arrive late to San Juan on Monday, November 14th. This is the
result of a late departure ex-Jacksonville Friday evening. We will be unable to make up all the time en-
route and expect to start cargo operations at 11:00AM on Monday.
In an effort to mitigate downstream effects of these delays to our customer base, Horizon Lines will be
extending the gate hours in San Juan till 8:00PM for all inbound and outbound gate activities.
Horizon Lines is aware of the effects that arrival delays have on our customers’ operations and will
make every reasonable effort to ensure that effects from these delays are minimized. We will continue
to provide timely and accurate updates on information that may affect your shipments.
If you have any questions, please contact your Horizon Lines Sales Representative
or Customer Service at 1-877-678-7447.
Thank you for choosing Horizon Lines. Always There. Always Delivering.®