Contact Us
Horizon Lines Main Contact Information
1-877-678-7447
customercare@horizonlines.com
Contact for Bookings, Customer Service, Truck & Rail Services, Documentation, and Accounting Inquiries.
Rate Inquiries: rates@horizonlines.com
Emergency Response - Vessels
Timothy Close, Company Security Officer
Phone: (972) 813-5378
tclose@horizonlines.com
Emergency Response - Terminals
Gunther Hoock, Facility Security Officer
Phone: (972) 813- 5760
ghoock@horizonlines.com
For Service of Process Inquiries
As an ocean carrier servicing many customers' needs within the coastwise trade of the United States, Horizon Lines is licensed to do business in a number of states and the Commonwealth of Puerto Rico. Horizon has appointed CT Corporation, and its affiliates, as its agents for service of process in each of these states, Puerto Rico and all federal judicial districts within these states and Puerto Rico. All questions regarding any service of process on Horizon Lines within these jurisdictions should be referred to our Legal Department at (704) 973-7089/7029/7028.